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Terms of use – yoDo – free online medical Q&A - Moldova

Terms of use

Version: 1 July 2019

  1. These rules describe the terms of use of the yoDo platform. These rules govern any and all use of the yoDo platform. Any user of the yoDo platform automatically accepts these rules. The yoDo platform can at any time unilaterally amend these rules.
  2. yoDo.md is a collaborative platform for medical professionals created in order to promote citizens' health education. yoDo is not a medical institution. There is no medical assistance offered on the yoDo platform. The medical assistance is provided in the medical-sanitary institutions. Users of the yoDo platform are not the patients of the doctors who give them answers on the yoDo platform.
  3. The medical professionals registered on the yoDo platform are not employees, collaborators, associates or partners of the yoDo platform. They are independent doctors, either working in health care institutions, or working in organizations that do not provide health care or are not employed but have some health care knowledge they want to share (eg medical students, doctors not employed, etc.).
  4. Users are encouraged to formulate questions that are brief and to the point. Users are advised to not provide too much detail with regard to sensitive situations. The yoDo platform may moderate (redact) the users’ questions to make them easier to understand for doctors
  5. Doctors are encouraged to provide relevant, polite and prompt responses. Doctors’ responses may be evaluated by users. Laconic and personalized responses are preferred to formal template answers.
  6. The yoDo platform does not interfere with the content of responses, does not verify or validate the responses, even where the responses are or may be incomplete or wrong.
  7. The yoDo platform shall have no liability towards anyone for the correctness and completeness of the medical answers provided by doctors on the yoDo platform.
  8. Likewise, the doctors providing free answers on the yoDo platform shall have no liability towards anyone for the correctness and completeness of their answers.
  9. The free answers provided by doctors to questions posted by citizens and organizations via the yoDo platform do not constitute a medical assistance. The medical assistance is provided in the medical-sanitary institutions.
  10. The communication on medical matters between a citizen and a doctor on the yoDo platform does not amount to entry into a doctor-patient relationshipbetween that doctor and that citizen or between that citizen and yoDo.
  11. Persons seeking for medical certainty as to the substance of their medical questions are encouraged to adress to medical-sanitary institutions.
  12. Persons undertaking the actions according to the doctiors’ answers given on yoDo platform, do so at their own risk and responsibility.
  13. The yoDo platform may block or interrupt any use of the yoDo platform for any purposes other than its stated purposes. Any impolite or indecent messages or images, as well as any text or image posts deemed irrelevant, will be removed from the yoDo platform without prior notice.
  14. The contact details and other information listed in the doctors’ profiles on the yoDo platform is information volunteered by doctors and intended to be publicly available. As a rule, doctors create more detailed professional profiles to achieve better professional visibility and positioning. The yoDo platform is entitled to retain this data and to use it for the purposes of development and promotion of the yoDo services.
  15. The users of the yoDo platform who ask questions in public can do so under their own name or under a pseudonym, but are requested to leave a valid phone number or email address in order to receive notifications and be contacted, if needed. User contact data is not published on yoDo. The yoDo platform is entitled to retain this data and to use it for the purposes of developing and promoting the yoDo services. Any user may ask yoDo in writing to discontinue retention of his/her contact data or to refrain from using such data for the purposes of development and promotion of the yoDo services.
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